1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us when you use our services, such as your name, email address, phone number, physical address, and payment information. This information is collected when you schedule services, make inquiries, or interact with our customer service team.

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1.2 Non-Personal Information
We may also collect non-personal information, such as your browser type, IP address, pages visited on our website, and the time and date of your visit. This information is collected to improve our website and services.

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2. How We Use Your Information

2.1 Service Provision

We use your personal information to provide and manage our junk removal services, including scheduling appointments, processing payments, and communicating with you about your service requests.

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2.2 Customer Support
Your information helps us respond to your inquiries, address your concerns, and provide customer support.

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2.3 Marketing and Promotions
With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our services. You can opt-out of receiving these communications at any time.

2.4 Website Improvement
We use non-personal information to analyze website traffic, enhance user experience, and improve our services.

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3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors and IT support. These providers are contractually obligated to protect your information and use it solely for the purpose of providing the services.

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3.2 Legal Requirements
We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our customers and employees.

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3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

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4. Data Security

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We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

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5. Your Choices and Rights

5.1 Access and Update

You have the right to access, update, or correct your personal information at any time. Please contact us using the information provided below to make changes to your information.

5.2 Opt-Out

You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.

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6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will delete such information from our records.

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7. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with the effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dream Team Junk Removal
Phone: (503) 820-8659
Email: Dreamteamjunkremovalllc@gmail.com
Address: 27333 SE Orient Dr Gresham, OR 97080

This Privacy Policy is intended to comply with applicable privacy laws and regulations. By using our services, you acknowledge that you have read, understood, and agree to the terms of this policy.